Shipping Policy
Fast, reliable delivery for your favorite kaftans — anywhere in the world.
Shipping Coverage
MJ Kaftan currently delivers across the Sultanate of Oman. International shipping may be available for selected destinations and will be displayed during checkout.
Processing Time
Orders are typically processed within 1-2 business days after payment confirmation. Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Time
Delivery within Oman usually takes 1-5 business days depending on the destination. Delivery times are estimates and may vary due to unforeseen circumstances.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery location and order value. Any applicable shipping charges will be clearly displayed before payment.
Delivery Address
Customers are responsible for providing complete and accurate delivery information. MJ Kaftan is not responsible for delays resulting from incorrect or incomplete addresses.
Order Tracking
Where tracking is available, customers will receive tracking information once the order has been shipped.
Delays & Exceptions
Delivery may be delayed due to weather conditions, public holidays, customs procedures, or other circumstances beyond our control.
Failed Deliveries
If a delivery cannot be completed due to incorrect information or customer unavailability, additional delivery charges may apply for re-delivery.